![[key-os] Clothing](http://www.keyosclothing.com/cdn/shop/files/shodwe_162x.png?v=1704743109)
![[key-os] Clothing](http://www.keyosclothing.com/cdn/shop/files/shodwe_128x.png?v=1704743109)
Order Processing Time
All orders from [key-os] Clothing are processed within 24 hours after the order is placed. Please note that processing time may be slightly extended during peak seasons or promotional periods.
Standard Shipping
- Delivery Time: 3-5 business days
- Cost: Calculated at checkout
Expedited Shipping
- Delivery Time: 1-3 business days
- Cost: $9.99
International Shipping
We currently do not ship outside the US.
Returns and Exchanges
We want you to be completely satisfied with your [key-os] purchase. If you're not happy with your order, we offer a hassle-free return and exchange policy.
Return Policy
- You have 30 days from the date of delivery to initiate a return or exchange.
- Items must be unworn, in their original condition, and with all tags attached.
- To initiate a return, please contact us with your order number and reason for return.
Refund Process
- Once your return is received and inspected, we will send you an email notification.
- If approved, your refund will be processed, and a credit will be applied to your original method of payment.
Exchange Process
- To exchange an item, please contact us with your order number and details of the exchange.
- Once approved, return the original item following our return process, and we will ship the new item to you.
Shipping Costs
- Customers are responsible for return shipping costs.
- Original shipping costs (if applicable) are non-refundable.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damaged or defective product. We will assist you in resolving the issue.